Digital Products, Software & Refunds Policy

Effective Date: September 15, 2026
Last Updated: September 15, 2026

This Digital Products, Software & Refunds Policy explains how Marlowe and Sunday, operated by Live To Travel, LLC (“Marlowe and Sunday,” “we,” “our,” or “us”), delivers digital products and software, provides access and licensing, addresses technical issues, and handles refund requests.

This policy should be read together with our Terms & Conditions and Privacy Policy, which govern your use of our website and products and explain how we collect, use, and protect personal information.

Digital Products & Software

Marlowe and Sunday may offer digital products, software, planning tools, and other resources designed to support everyday wellness, better travel, and intentional living. These may include:

Travel planning software and tools
Packing checklists
Destination guides
Itineraries
Worksheets and planning resources
Wellness resources
Other downloadable or digitally accessible products

Unless expressly stated otherwise on a product page, these products are delivered electronically. No physical product is shipped.

By purchasing a digital product or software product from Marlowe and Sunday, you agree to this Digital Products, Software & Refunds Policy, our Terms & Conditions, and any additional terms presented with the applicable product.

Product Delivery & Access

Delivery and access methods vary by product.

Downloadable products may be made available through an order confirmation page, email, customer account, or another electronic delivery method.

Software products may require a license key, activation, account credentials, or other access information. Instructions for accessing or activating a software product will be provided as part of the purchase or fulfillment process.

You are responsible for providing an accurate email address and other information necessary to complete and deliver your purchase.

If you do not receive or cannot access your purchase, please contact us for assistance.

Software Licenses

Unless otherwise stated for a particular product, purchasing Marlowe and Sunday software grants you a limited, personal, non-exclusive, non-transferable license to use the software for its intended purpose.

Your purchase does not transfer ownership of the software, source code, underlying technology, content, databases, intellectual property, or other proprietary materials.

License keys and access credentials are intended for the purchaser and may not be shared, sold, transferred, published, or distributed to unauthorized users.

Additional licensing terms or restrictions displayed on the applicable product page or during purchase will also apply.

Please review our Terms & Conditions for additional software and intellectual-property provisions.

Refund Policy

Because digital products and software can be accessed, downloaded, activated, or otherwise made available shortly after purchase, sales are generally final once access has been provided, except where a refund is required by applicable law or where otherwise stated on the applicable product page.

We recognize that technical or fulfillment problems can occur. If:

You receive the wrong product
You are unable to access or activate the product because of a technical issue attributable to our product or delivery process
You are charged incorrectly or more than once for the same transaction
The product is materially different from what was represented at the time of purchase

please contact us so that we can investigate and work toward an appropriate resolution.

Submitting a request does not automatically guarantee a refund. Refund eligibility will be determined based on the circumstances, the applicable product terms, and applicable law.

Download & Access Assistance

If you lose access to a previously purchased downloadable file or encounter difficulty accessing a product, please contact us.

When reasonably possible and subject to product availability and applicable licensing terms, we may provide replacement download or access instructions for a product you previously purchased.

Technical Support

If you encounter a technical problem involving:

Downloading a purchased product
Opening or accessing a digital resource
Receiving purchase or access information
Activating a software license
Accessing or using purchased software

please contact us with enough information to help us identify the purchase and understand the issue.

We will make reasonable efforts to troubleshoot problems related to our products or delivery systems. We cannot guarantee compatibility with every device, browser, operating system, third-party application, network configuration, or technology environment unless specific compatibility is stated for the product.

Software Updates & Changes

We may periodically update software products to improve functionality, address technical issues, maintain security, or make other changes.

Features, functionality, interfaces, compatibility, and technical requirements may change over time.

Unless specifically stated as part of a purchase, the purchase of a software product does not guarantee that any particular feature, functionality, update, enhancement, or future version will remain available indefinitely.

Third-Party & Affiliate Products

Some products and services featured or recommended by Marlowe and Sunday are sold or provided by third parties, including accommodations, transportation providers, experience providers, retailers, travel insurance providers, wellness and lifestyle brands, and other affiliate partners.

Transactions completed through third-party websites are governed by the applicable provider’s own terms, pricing, cancellation, return, and refund policies.

Marlowe and Sunday generally cannot process cancellations, returns, refunds, exchanges, or other changes for purchases made directly from third parties.

For additional information, please review our Affiliate Disclosure.

Payment Processing

Payments may be processed through third-party payment providers.

We do not directly store complete payment card numbers on our website. Payment providers may collect and process payment and transaction information according to their own terms and privacy practices.

For additional information about our handling of personal information, please review our Privacy Policy.

Changes to This Policy

We may update this Digital Products, Software & Refunds Policy periodically to reflect changes to our products, services, fulfillment practices, or applicable requirements.

Changes will be posted on this page with an updated Last Updated date. Where required, we may provide additional notice of material changes.

Changes will apply prospectively to the extent required by applicable law and the terms applicable to your purchase.

Contact Us

If you have questions about this policy, a purchase, product access, licensing, or a technical issue, please contact us:

Marlowe and Sunday
Operated by Live To Travel, LLC
Email: info@marloweandsunday.com